Managed Services

For any organisation its very important to have the right solution which suits their needs and also gives them the peace of mind when it comes to maintain its infrastructure. This helps the organisation in focusing on their core business and to keep their infrastructure up to the mark with the emerging technologies.

Anticipating the constantly changing environment and the business needs of our customers, we look to confer a range of measurable benefits:

  • Predictable cost
  • Protection of critical infrastructure
  • Risk management and control
  • Business continuity
  • Compliance with legislation
  • Secure business communication
  • No capital expenditure
  • Minimal operational expenditure 


Why managed services?

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations.

Typically, the offerer (ie ArabianITS) remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.


Advantages to the business owner:

  • Lower cost, lower risk, more reliable, more secure
  • No more surprise invoices! Fixed-rate monthly payment
  • Availability and reliability are now ArabianITS responsibility
  • Concentrate on your core competency
  • No fear of calling for service
  • Businesses can now manage their systems like large corporations


Why are ArabianITS' managed services successful? 

  • Because we can understand what you want. Then we can design, implement and maintain the solution which actually works.
  • Our design process includes your organization's relevant technicians and managers. Working together we leverage the synergism of our combined experience and expertise. This results in superior system designs. 
  • The implementation process is staggered, so we minimize disruption to your organization. 
  • The system is designed from the beginning to be maintainable, so you are not left in the dark with an impossible to use or upgraded system. 


Who wants Managed Services?

  • Anyone struggling or just wanting to improve the way they deal with infrastructure problems
  • You are an IT manager attempting to reduce costs, while ensuring all the systems in your organization are rock solid, yet flexible enough to meet the demands.
  • You are planning a major upgrade of your IT infrastructure system. However, you are unsure of which supplier you can rely upon for unbiased advice.
  • 24 hour support is available. In the event that something happens while your technician is unavailable, you will have support.
  • Managed services frees your technicians from many mundane, laborious and time consuming tasks, allowing them to focus upon key organization specific areas.
  • ArabianITS  is constantly seeking out the best solutions, and because we work with multiple organizations we are able to advise your organization on which solutions actually work.


What makes ArabianITS different?

  • Market leader: only major provider of Managed services in the Free Zone, state of Kuwait endorsed by Cisco & Microsoft; firmly established as a market leader within the managed services market 
  • Service and support: multi-lingual technical support available and named client service managers supporting all enterprise accounts, backed with industry leading Service Level Agreements (SLAs) for service performance, service availability, email latency and fault response.
  • 7 years of experience as managed service provider
  • Proven Cisco technology
  • One Stop Solution for data and voice communication